The Apprentis d’Auteuil Foundation provides its donors with an online space called Zidore. This platform centralizes tax receipts, donation history, and personal information related to the account. However, access to it can be confusing for some contributors, especially during the first logins or after a password change.
Zidore and the Apprentis d’Auteuil Donor Space: two portals, one account
The name Zidore refers to the internal authentication system of the Apprentis d’Auteuil Foundation. Specifically, the login page is located on a dedicated subdomain (zidore.apprentis-auteuil.org) where the donor enters their username and password. Once authenticated, they are redirected to the donor space hosted on espacedonateurs.apprentis-auteuil.org.
This distinction between the identification portal and the donation management space sometimes creates confusion. Some donors attempt to log in directly on the main site apprentis-auteuil.org, which does not offer a donor account login form. The entry point remains the Zidore page, which is also accessible from the FAQ section of the foundation’s website.
For those looking for a detailed guide on the procedure, it is possible to access the Zidore Apprentis d’Auteuil donor space through a step-by-step tutorial covering account creation and recovery of credentials.
Logging into the Zidore Donor Space: concrete steps
The login process consists of a few simple actions, but several points deserve special attention to avoid blockages.
First login after a donation
After making an initial donation online or by mail, the foundation sends an email containing an activation link. This link redirects to Zidore and allows the user to set a password. If this email does not arrive, checking the spam folder is the first useful reflex.
The Zidore login form requires two pieces of information: a username (often the email address associated with the donation) and the password chosen during activation. The username corresponds to the email address used during the first donation, not a donor number.
Password reset
The Zidore login page does not offer a visible reset link at first glance. In case of forgetting, the procedure goes through the foundation’s contact form or a call to the donor service. This process, less automated than on other platforms, may extend the time required to regain access.
Tax receipts and tax declaration: what the donor space allows you to verify
One of the main reasons to log into the donor space is to retrieve tax receipts. From this space, each donor can download their donation certificates, year by year.
A recent tax change makes this verification more relevant than before. Since October 14, 2025, the ceiling for the 75% tax reduction has increased to 2,000 euros per year for donations to organizations that assist people in difficulty, a category that includes the Apprentis d’Auteuil Foundation. Before this date, this ceiling was set at 1,000 euros.
Beyond this threshold, the reduction falls to a rate of 66% within the limit of 20% of taxable income.
In practice, this means that regular donors should check their Zidore space for the annual total of their donations before filling out their tax declaration. The downloadable receipts indicate the exact amount to report in the correct box of the tax form.
- Check that the total amount of donations for the year does not exceed the ceiling qualifying for the 75% reduction
- Download each tax receipt in PDF format from the dedicated tab of the donor space
- Report the amount in the box corresponding to donations to organizations that assist people in difficulty (and not in the generic box for 66% donations)
Donating via a bank LDDS: an indirect access to Zidore
The donation process does not always go through the foundation’s website. Banks like BoursoBank offer their clients holding a Sustainable and Solidarity Development Booklet the option to make a donation directly from their banking interface to eligible associations, including Apprentis d’Auteuil.
The donor using this channel is then redirected to the official foundation website to finalize the operation. A Zidore donor account is then created or associated with the donation, allowing the tax receipt to be found in the online space.
This circuit has a practical advantage: it avoids searching for the donation page on the foundation’s website. However, the Zidore account remains the only place to view the complete donation history, including those initiated via a bank. The bank statement does not replace the tax receipt issued by the foundation.
Limitations of the Zidore space and points of caution
The Zidore interface fulfills its basic function, but several aspects may hinder donors who are less comfortable with digital technology.
- The password recovery procedure is not self-service, requiring contact with the donor service by phone or form
- Donations made by check or bank transfer are not always immediately visible in the online space, with processing times varying depending on periods
- The email address associated with the account cannot be changed directly by the donor from the interface
For donors supporting multiple projects of the foundation (education, youth support, vocational training, support for parents), the space does not offer detailed breakdowns by program. The tax receipts indicate a total amount, without distinction by funded action.
The Apprentis d’Auteuil Foundation supports young people and families in difficulty through education, training, and listening initiatives. Tracking financial support via Zidore remains the most reliable way to keep an actionable record for tax declaration, provided that login credentials are kept in an accessible place.
